Returns & Exchanges

If you are not 100% satisfied with your purchase, please email us at origamijewelers@gmail.com within 30 days of delivery of the package. The return will be for a full refund less shipping. 
Please see below for ineligible returns.

- ineligible returns -
The following items are NOT eligible for a refund or an exchange :
ⓧ Sale or wholesale items
ⓧ Earrings, Lip Rings or Belly Rings due to certain health, safety, and hygiene guidelines
ⓧ Items which were modified, customized and/or altered according to your specifications
ⓧ Items damaged or altered while in your care
ⓧ Items lost while in your care
ⓧ Items past its return date

Any product you return must be in the same condition you received it and in its original packaging. You will be credited for the cost of the item(s) and applicable taxes, less the shipping and handling costs.


For defective items or any issues with your purchase, please reach out to us for assistance using the communication methods provided below within 7 days of receipt. 

⟡ Call Us
1-714-312-6290 (U.S.)
Representatives are available:
M-F: 10am - 8pm PST

⟡ Email Us
origamijewelers@gmail.com

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Before you return a product, please make sure that:
✓The product is eligible for a refund
✓The delivery date of the product is within the last 30 days
✓The product is in its original condition and packaging

Thank you!