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Returns & Exchanges

If you are not 100% satisfied with your purchase, please email us at origamijewelers@gmail.com within 30 days of delivery of the package. The return will be for a full refund less shipping. 
Please see below for ineligible returns.


- ineligible returns -
The following items are NOT eligible for a refund or an exchange :
ⓧ Sale or wholesale items
ⓧ Earrings or Belly Rings due to certain health, safety, and hygiene guidelines
ⓧ Items which were modified, customized and/or altered according to your specifications
ⓧ Items damaged or altered while in your care
ⓧ Items lost while in your care
ⓧ Items past its return date

Any product you return must be in the same condition you received it and in the original packaging. You will be credited for the cost of the item(s) and applicable taxes, less the shipping and handling costs.


For Defective Items
If any of your jewelry arrives defective, please let us know within 7 days of receipt. I will send out a replacement within 3 business days after the defective jewelry is received by me.

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Before you return a product, please make sure that:
✓The product is eligible for a refund
✓The delivery date of the product is within the last 30 days
✓The product is in its original condition and packaging